Privacy & Terms
TERMS AND CONDITIONS 1. SERVICES AND SUPPORT 1.1 Subject to the terms and conditions of this Agreement, Novel will provide Customer with access to the Services. The Services are hosted software and therefore subject to modification from time to time at Novel’s sole discretion, provided that if Novel reasonably believes a modification will materially adversely affect Customer, Novel will provide Customer prior notice of the applicable modification and Customer may exercise its right to terminate this Agreement for convenience pursuant to Section 7.1. Novel reserves the right to suspend Customer’s access to the Services in the event Customer is in breach of this Agreement, including failure to pay any amounts due to Novel. 1.2 Subject to the terms hereof, Novel will use commercially reasonable efforts to provide reasonable support to Customer for the Services from Monday through Friday during Novel’s normal business hours.